Privacy Policy
Compliant with the Digital Personal Data Protection Act, 2023 (India)
1. Introduction
Care Dental Clinic ("we", "our", "the Clinic") is located at Kaniyampuzha Road, Vyttila Hub, Near SBI ATM, Ernakulam, Kerala 682019. This Privacy Policy explains how we collect, use, and protect personal data submitted through our website at caredentalclinickochi.com.
By using this website and submitting our contact form, you consent to the practices described below.
2. Data We Collect
We collect only the information you voluntarily provide through our contact/appointment form:
- Full name
- Phone number
- Email address
- Message or appointment enquiry
We do not collect any data automatically (no analytics tracking, no advertising pixels).
3. Purpose of Collection
The sole purpose for collecting your personal data is to respond to appointment enquiries and general questions submitted through our contact form. We do not use your data for marketing, profiling, or any purpose beyond responding to your specific enquiry.
4. Legal Basis
Under the Digital Personal Data Protection Act, 2023, our legal basis for processing your personal data is consent — freely given when you submit the contact form. You may withdraw consent at any time by contacting us at the details below.
5. Data Storage & Retention
Submitted data is stored on secure servers hosted in India (Hostinger India infrastructure). Data is retained only for as long as necessary to respond to your enquiry and is deleted once the matter is resolved, or upon your request.
6. Third-Party Services
This website uses the following third-party services, each governed by their own privacy policies:
- Google Places API — for displaying patient reviews
- Instagram Embed — for displaying our clinic's Instagram feed
- Google Maps — for the map embed on our Contact page
We do not share your personal data with any of these third parties. They may independently collect data per their own policies when you interact with their embedded content.
7. Your Rights under DPDP Act 2023
As a data principal under the Digital Personal Data Protection Act, 2023, you have the right to:
- Access — request a copy of personal data we hold about you
- Correction — request correction of inaccurate personal data
- Erasure — request deletion of your personal data
- Grievance Redressal — raise a complaint about how your data is handled
To exercise any of these rights, contact us at info@caredentalclinickochi.com.
8. No Medical Records
This website does not collect, store, or transmit any medical or dental records, clinical notes, diagnoses, or treatment information. Clinical records are maintained separately at the clinic premises under standard medical confidentiality obligations and are not accessible through this website.
9. Cookies
We do not use tracking, advertising, or analytics cookies on this website. No cookie consent banner is required as no cookies are set.
10. Contact
For any privacy-related queries or to exercise your rights:
Last updated: 14 July 2026
